Terms of use

1. Operator and access

EasyJob, BP 2513, Douala, Cameroon, is available through easyjob.cm and WhatsApp at +237 657 37 18 08.

2. What EasyJob provides

The assistant asks about your background and prepares a CV draft. You can review it and request corrections. After you confirm the draft and payment is verified by Genuka Pay or an operator, EasyJob creates PDF and Word files. A portrait made from your photos is optional and requires your approval of the preview before inclusion. EasyJob does not guarantee an interview, a job, or any particular recruiter response.

3. Price, order, and payment

You can start chatting and review a draft before paying. The applicable price, included work, and payment instructions are provided in the conversation before payment is requested. File generation requires a verified Genuka Pay payment or an operator’s confirmation of payment. A statement or screenshot sent in chat is not payment confirmation.

If you want to cancel before the CV is generated, contact the team in the conversation to have your request reviewed. Once the CV has been generated, EasyJob does not refund the service unless applicable law requires it. A file error or delivery problem can be reported for correction. Your legal rights remain intact.

4. Your information and the result

You are responsible for the accuracy of the information you provide and must have the right to use the documents and photos you send. Review the draft and final files before sharing them with an employer. You keep your rights in your personal information and documents, and allow EasyJob to process them as needed to provide the service. The privacy policy explains this processing.

5. Support and availability

You can request a correction in the conversation after delivery. Download links expire after 14 days; ask the team for a new link if needed. The service may be interrupted for maintenance, an incident, or an outage affecting WhatsApp or another technical provider.

6. Responsible use

Do not send illegal or misleading content or another person’s information without permission. Do not disrupt the bot, access another customer’s record, or bypass payment verification. The team may suspend an abusive request, subject to customer rights.

7. Applicable law and changes

These terms are intended for a service primarily serving customers in Cameroon and will be interpreted under applicable Cameroonian law, without limiting any mandatory protections you have. For a complaint, first contact the team through WhatsApp. We will date changes to these terms and present the applicable terms before a new order.